Telehealth FAQs
Eagle-Summit Foot & Ankle is committed to providing foot and ankle care to you and your family during the COVID-19 crisis. We have instituted a video-assisted Telehealth program that will allow us to provide necessary care and services without the need to come into the office.
What is Telehealth?
Telehealth visits use digital communication technologies, such as mobile phones and computers, to access and manage your health care remotely. These services put you in direct contact with our doctors while you remain safely at home.
I’m not very tech savvy. Is special software or equipment necessary?
It’s very easy. iPhone or iPad users will use FaceTime and Android enabled phones and tablets will use google duo. If you prefer to use your computer, you will need a good internet connection and have an installed camera and microphone. An application called doxy.me will allow up you to meet face to face with your doctor.
What conditions can be treated via Telehealth?
Many foot and ankle complaints can be addressed during a telehealth appointment. Some of the common conditions we’ve treated via telehealth include:
- Heel Pain
- Achilles tendinitis
- Gout
- Pain in the ball of the foot
- Skin rashes and Athlete’s Foot
- Toenail conditions
What kind of treatment can be provided with a Telehealth visit?
Your complaint will be addressed and a thorough diagnosis can be made based on your history and visual inspection of your foot or ankle. We will provide educational resources and instructions for initial conservative care during our visit. If needed, prescriptions can be sent electronically directly to your preferred pharmacy. Of course, if X-rays or procedures are needed we will recommend an in-person follow up appointment at some point in the future.
Are Telehealth Visits covered by insurance?
Telehealth visits are billed to your insurance like any other office visit and are covered by all insurers, including Medicare and Medicaid, during the COVID-19 crisis. Co-pays and deductibles may apply – please consult your individual insurance plan. If you are self-pay, please inquire with the office about a cash-pay fee prior to your visit.
For more information about Telehealth visits, please click HERE.